Shipping policy

Thank you for shopping with Rebirth Runners. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays.

 

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days.

     

  • Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

     

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 7-12 business days (Estimated).

  • Express Shipping: 5-8 business days (Estimated).

  • Note: Delivery delays can occasionally occur due to customs processing or courier issues.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

4. Customs, Duties, and Taxes

Rebirth Runners is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. International Shipping Policy

We currently ship to Australia, USA, UK, and Canada. If your country is not listed at checkout, please contact our support team to see if we can arrange delivery.

6. Damaged or Lost Items

If you received your order damaged, please contact the shipment carrier to file a claim or reach out to our support team at [Rebirthrunner1@gmail.com]. Please save all packaging materials and damaged goods before filing a claim.